ZippiLeather – Returns and Exchanges

It is our greatest endeavor to provide our customers with the highest quality of leather goods crafted with attention to the minutest detail at cost-effective prices. But if you are not fully pleased with the purchase, we will take it back and refund, or returns and exchanges as per your choice.

For refund or exchange you need to contact us at  info@zippileather.com within 7 days of shipment delivery.

The product that is returned should not be worn, should be in the original condition with the tags intact with purchase receipt and in original packaging.

Refund Policy

Though we do our best to give you a great buyer experience each time you shop with us providing the best quality, designs and in the fastest possible time. However if at all, should there be any condition requiring a refund or return, our refund policy will come into effect. We recommend you to carefully read all the terms and conditions under our refund policy before placing an order:

  1. Request for refund or exchange should be made within 7 days of your receiving the order.
  2. Refund or exchange policy is not applicable to custom made orders
  3. No refunds are applicable in case the product gets damaged/altered by the customer
  4. Used items shall not receive any refund.
  5. Please return the item in question in its original condition and packaging, along with its tags.
  6. Include all papers like receipt and other related documents while returning the product.
  7. Kindly allow some time for the credit to reflect on your credit card statement.
  8. We advise customers to insure their return package as Zippileather does not undertake responsibility of damage or lost shipping, if any.
  9. As per the availability the zippers, buttons and accessories may differ from the images displayed on our website Also because of photographic effect and screen resolutions of different devices the color and texture of the actual products might differ from the images displayed on our website. No refunds are applicable for any of such issues.
  10. Whenever a product is returned back to us, the return shipment charges are to be paid by the customer.
  11. Any custom duties paid customer is not applicable for refund.